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The 1-Week Operating Review

The Operating Review is designed for leaders who already know something isn’t working, but don’t yet have a shared or testable explanation.
 

Over one focused week, we examine how decisions are made, owned, and reinforced, in addition to where effort is quietly leaking as a result.
 

This is not an implementation engagement. It is a structured pause to understand what’s actually constraining execution before acting.

What’s Inside the Review 

Surface where decisions and ownership are breaking down, before committing to change.

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Decision Flow Heatmap – Visual map of where decisions bottleneck and who owns each step.
 

90-Day Decision Outlook – Two priority decision areas and near-term experiments — if leadership chooses to proceed.
 

72-Hour Executive Brief – Concise summary of what’s working, what’s constraining progress, and what requires leadership resolution.

How It Works

  1. Kickoff Call
    (Day 1) – Align on the current situation, key decisions under pressure, and available data.
     

  2. Data Collection
    (Days 2–3) – Interviews, workflow review, and metric capture (DLI, MOA%, EAV).
     

  3. Synthesis & Review
    (Day 4) – Surface where decisions slow, ownership blurs, and cadence breaks under pressure.
     

  4. Executive Debrief
    (Day 5) – Present the decision-ready heatmap and 90-day decision outlook.

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By Friday (Day 5), leadership has a shared, testable view of what’s constraining execution and what must be resolved before acting.

When to Use It

Use this diagnostic when:

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  • Your organization has grown, but decision-making hasn’t scaled with it
     

  • Decisions take weeks instead of days
     

  • Manager performance varies by personality, not process
     

  • You’re merging teams or standardizing post-acquisition
     

  • An earlier review confirmed that something structural is off, but not where
     

  • You want clarity on what must be resolved before committing to change

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If 2+ of these resonate, start your Operating Review

What It Costs

9K–$25K, depending on organizational size and data complexity.

Includes:
 

  • Live sessions
     

  • Documentation & visual maps
     

  • Optional follow-up clarification session (2 weeks post-review)

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If the review does not produce decision-ready clarity, the fee can be credited toward additional diagnostic work.

For leaders who want more context

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A short briefing on the models and metrics referenced during the Operating Review.

Example Deliverables

 Decision Heatmap

Sample Heat Map

90-Day Plan View

Sample - 90 day plan

Each engagement delivers actionable insights and a 90-day roadmap to accelerate decision speed and manager performance.

Results in Context

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After clarifying decision ownership, a SaaS team reduced decision latency by 22% within six weeks

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Following an operating review, a healthcare organization saw turnover decline over the next five months

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A PE-backed portfolio company improved recruiting efficiency after addressing operating cadence gaps

Ready to Review Your System?

Start a 1-week Operating Review to clarify what’s constraining your system before acting.

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