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Decision-ready, operator-grade People Systems

We build and operationalize the People Operating System through diagnostic clarity, system design, manager cadence, and execution enablement for 100–800 FTE SaaS and Professional Services teams.

Most new clients begin with an Executive Strategy Intensive or a 1-Week Operating Review, then move into Blueprint and Manager Accelerator work as needed.

Core Services

We build and operationalize the People Operating System through diagnostic clarity, system design, manager cadence, and execution enablement for 100–800 FTE SaaS and Professional Services teams. Each service reduces decision latency, strengthens manager behavior consistency, and improves employee experience action velocity.

Executive Strategy Intensive

90 minutes + 72-hour memo

Outcome: Clarity on what’s really driving friction, aligned next steps, and a 30-day roadmap.

1- Week Operating Review

5 business days

Outcome: Decision & manager friction Heatmap, two 90-day experiments, and a decision-ready 90-day plan with DLI/MOA/ORI baselines.

People Architecture Blueprint

8–10 weeks

Outcome: Operating model, decision rights, performance and feedback cycles, onboarding, and leadership cadence designed as one system.

Leadership & Manager Accelerator

6–10 weeks (modular)

Outcome: Manager OS adoption +30–50 points (MOA%), clearer escalation paths, and reduced decision latency in pilot teams.

Listening & Employee Ex System

8–10 weeks · Add-on

Outcome: EX listening map, action pipeline, and governance that closes 60–75% of survey-driven actions within 30 days (EAV ≥60%).

Secondary: Stronger engagement and clearer culture signals through consistent follow-through.

Results Delivered Across Industries

We apply the same People Operating System across professional services, healthcare, and PE-backed field services, with measurable gains in retention, hiring efficiency, and execution reliability.

Professional Services (Multi-site):
 

  • Drove revenue growth from <$100K to >$13M
     

  • Reduced voluntary turnover by 60%
     

  • Cut recruiting costs by 35% and made payroll processing 70% faster

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Healthcare Network (45+ facilities)
 

  • Reduced voluntary turnover by 33% in five months
     

  • Delivered $1.4M in annualized cost savings tied to attrition
     

  • Improved values & culture review scores by 22.2%
     

PE-Backed Trades / Field Services
 

  • Hired 35 technicians across 7 operating companies (initial target: 15)
     

  • Achieved 12% interview-to-hire efficiency (≈2× blue-collar benchmark)
     

  • Raised offer acceptance to 85% (vs. 60–70% typical trades average)

Not sure where to start?

  • Need clarity this week? → Book the Executive Strategy Intensive
     

  • Want a decision-ready 90-day plan? → Start with the 1-Week Operating Review
     

  • Ready to redesign the whole system? → Move into the People Architecture Blueprint
     

  • Need managers to run the system without you? → Choose the Leadership & Manager Accelerator

Ready to See What’s Really Slowing Your Team Down?

Get a founder-level clarity session that maps where your people system is creating friction and the first levers to pull.

Start with the Executive Strategy Intensive → A 75–90 minute diagnostic conversation + a 72-hour strategy memo outlining:
 

  • What’s driving decision latency
     

  • Where manager cadence is breaking
     

  • Which workflows or handoffs are creating rework
     

  • Your top 2–3 fixes for the next 30 days
     

If you need a 90-day plan: move into the 1-Week Operating Review after the Intensive.

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