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Decision-ready, operator-grade People Systems

We support leaders through a sequenced set of diagnostic, design, and enablement engagements, each entered only when appropriate.

Most new clients begin with an Executive Strategy Intensive or a 1-Week Operating Review, then move into Blueprint and Manager Accelerator work as needed.

Core Services

We build and operationalize the People Operating System through diagnostic clarity, system design, manager cadence, and execution enablement for 100–800 FTE SaaS and Professional Services teams. Each service is designed to address a specific stage of clarity, from diagnosing constraints, to formalizing systems, to reinforcing adoption.

Diagnose

Executive Strategy Intensive

90 minutes + 72-hour memo

Outcome: Clarity on the primary constraint, decision implications, and immediate next questions.

Diagnose

1- Week Operating Review

5 business days

Outcome: A decision and ownership heatmap, priority decision areas, and a shared, testable view of what’s constraining execution.

Design

People Architecture Blueprint

8–10 weeks

Outcome: A formalized operating model that locks decision rights, cadence, and accountability into structure.

Reinforce

Leadership & Manager Accelerator

6–10 weeks (modular)

Outcome: Structured reinforcement to support consistent manager execution within an existing system.

Listening & Employee Ex System

8–10 weeks · Add-on

Purpose: A defined listening-to-action loop that clarifies ownership, prioritization, and follow-through on employee feedback.

Secondary: Clearer culture signals once feedback is acted on consistently.

Context
from prior engagements

The following examples reflect downstream effects observed after operating systems were clarified and reinforced across different industries.

Professional Services (Multi-site):
 

  • Revenue growth observed following operating system clarification
     

  • Lower voluntary turnover following consistent manager cadence
     

  • Reduced recruiting costs and faster payroll processing after workflows were standardized

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Healthcare Network (45+ facilities)
 

  • Lower voluntary turnover observed over the months following system clarification
     

  • Cost savings observed after accountability and follow-through improved
     

  • Improved values and culture review scores once operating cadence stabilized
     

PE-Backed Trades / Field Services
 

  • Expanded technician hiring capacity across multiple operating companies
     

  • Improved interview-to-hire efficiency once decision ownership was clarified
     

  • Higher offer acceptance rates following more consistent hiring workflows

Choosing the right entry point

  • Need immediate clarity? → Start with the Executive Strategy Intensive
     

  • Need a shared, testable view of what’s constraining execution? → Start with the 1-Week Operating Review
     

  • Ready to formalize decision rights and cadence? → Move into the People Architecture Blueprint
     

  • Need consistent manager execution within an existing system? → Use the Leadership & Manager Accelerator

Ready to Identify What’s Actually Slowing Your Team Down?

A founder-level clarity session to map where your people system is creating friction and what requires attention before acting.

Start with the Executive Strategy Intensive → a 75–90 minute diagnostic conversation followed by a 72-hour decision brief outlining:
 

  • What’s driving decision latency
     

  • Where manager cadence is breaking
     

  • Which workflows or handoffs are creating avoidable rework
     

  • The top 2–3 issues that must be resolved in the next 30 days
     

If a 90-day view is required, the next step is the 1-Week Operating Review.

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