Decision-ready, operator-grade People Systems

We design the people operating system — decision rights, manager cadence, and execution rhythm — to cut decision latency and raise adoption where it counts.

Most teams start with the Diagnostic (2–4 weeks, $9k–$25k).

Core Services

Leadership & Manager Accelerator

6–10 weeks

Outcome: Manager OS adoption +30–50%, decision latency down in pilot teams.

Listening & Employee Ex System

8–10 weeks

Outcome: Close 60–75% of feedback items within 30 days, participation +10–20 points.

People Architecture Blueprint

6–10 weeks

Outcome: Decision rights, manager cadence, governance installed; DLI ↓20–40%.

Executive Strategy Intensive

90 minutes + 72-hour memo

Outcome: Clarity, alignment, and first 30-day roadmap.

Not sure where to start?

Start Here: 1-Week Op. Review

Need a decision-ready plan in 2–4 weeks? → Start with the Diagnostic
Already know your gaps? → Go straight to the Blueprint
Need to make managers self-sufficient? → Choose the Accelerator
Need clarity this week? → Book the Intensive

See how we cut decision latency, reduce attrition, and accelerate onboarding.

Operator-Grade Results Across Sectors

See Full Proof & Outcomes

SaaS / Tech: Time to first meaningful output −20–30%; onboarding NPS +10–15 pts.
Field Services: First Time Fix Rate (FTFR) increase by +5–10 % pts; repeat rolls reduce by −15–30%
Home Care: 90-day retention +8–12 pts; visit fill rate +3–5 pts
Multifamily: Work-orders completed within 48 hours at the 90th percentile (P90); renewal rate +3–5 % pts
Contact Center: First Contact Resolution (FCR) +3–5 % pts; Average Handle Time (AHT) −5–10% pts
Dental/DSO: No-shows reduction −15–25% ; chair utilization +5–8%

Ready to Design Your People System?

Let’s map where your operating design is breaking and what to fix first.

Book a Strategy Session

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